+5.8
Growalty merchants with the review flow active add an average of 5.8 extra reviews per month vs. those who ask by hand.
Automated Google Reviews — local visibility without asking by hand
Each satisfied customer gets a push asking for a review. We reach 5 stars in 30-60 days without remembering to ask.
Growth
Google Reviews
Growalty integrates the Google Reviews flow into the loyalty program. When a customer meets satisfaction criteria (e.g. redeemed a reward, hit X visits, high ticket), they automatically get a push: "how was your visit? Leave your review on Google → [direct link to your Google Business profile]". The merchant stops having to ask for reviews manually and the quantity/quality of reviews grows systematically, improving local SEO.
How it works
Merchant defines the triggers
Automatic review push when the customer: redeems a reward, hits their 5th visit, wins a game, or any combination.
Customer receives a push with a direct link
One tap → opens Google Maps on the merchant's profile ready to write the review. No searching, no intermediate steps.
Merchant sees each new review in the dashboard
Internal notification per review published. Count, average rating and trend visible on the dashboard.
Results
4.7★
Since reviews are only requested from satisfied customers (redeemed, won game, recurring), the rating stays high.
×3
Merchants who go from <20 to >50 Google Maps reviews rise on average 3 positions in the local search.
Industries where it shines
Frequently asked questions
- Triggers are configurable. By default the review push is only sent after positive events: redeemed reward, won a game, hit X visits. A customer who only came once or didn't redeem anything is never asked. That protects the rating.
Related features
- Engagement
Loyalty cards in Apple Wallet and Google Wallet
The customer saves their card directly on their phone. No app download, no account creation, no friction.
View feature - Growth
Digital gift cards — acquisition via gifting between customers
Your customer sends balance to a friend. The friend activates the gift card in their wallet and shows up at your store. Acquisition without paying for ads.
View feature - Engagement
Digital stamps and rewards — the classic mechanic, done right
The merchant stamps from their dashboard. The customer sees progress on their wallet card. The reward is redeemed in a single tap.
View feature
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